1. Missed-Call Rescue
Unanswered calls get an instant text back, capture the issue and location, and flag emergencies so you can triage from the van.
$1,800 setup / $200 monthly
The problem
Your best jobs call at the worst times.
Emergency calls are your highest-margin work and the most likely to be missed because they come in while you're on another job. A missed emergency call can be a $400-$5,000 job that just went to whoever picked up.
Start here: Missed-Call Rescue
The first build should address the highest-probability leak for this trade, then layer in follow-up, reviews, and custom integrations as the economics prove out.
The fix
Offers in priority order.
2. Seasonal Reactivation
Automated furnace tune-up and AC check campaigns to past customers. HVAC's most profitable marketing is a list you already own.
from $900 setup / $150 monthly
3. Estimate Chaser
Water heaters, repipes, and system replacements get automatic follow-up at 2, 7, and 14 days until they answer or opt out.
$1,200 setup / $150 monthly
4. Review Machine
Every completed job triggers a review request so homeowners see current proof when they are choosing who to call.
$1,000 setup / $150 monthly
Custom builds
From $5,000, scoped after the audit.
These are the heavier systems for companies whose process has outgrown the defaults in their current apps.
- Dispatch logic that routes emergencies and scheduled work differently
- ServiceTitan or Housecall Pro to QuickBooks glue so nothing gets double-entered
- Membership and maintenance-plan tracking with renewal outreach
- Owner dashboard for calls answered, quote win rate, and revenue per truck
FAQ
Common questions
I have an answering service.
An answering service takes a message. This starts the job: instant text, issue captured, address captured, and emergencies flagged.
My customers are older. Do they text?
Homeowners of every age text back when they have water on the floor. The system can also handle voicemail-to-text and email.